Privacy Policy

1. Who We Are

Contreras Production Office Ltd (trading as CPO) is a company registered in England and Wales. Our registered address will be published here upon confirmation of our Companies House registration.

For the purposes of UK data protection law, Contreras Production Office Ltd is the data controller in respect of your personal data.

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us at: info@cpouk.cc

2. What Data We Collect

We collect personal data only where necessary, and only with a lawful basis for doing so. The personal data we may collect includes:

• Contact information — your name, email address, telephone number, and the name of your organisation, where provided.
• Enquiry content — details of your enquiry or message submitted via our contact form.
• Technical data — information your browser sends automatically, including IP address, browser type, and pages visited, where analytics are enabled with your consent.

We do not collect sensitive personal data, financial information, or any data relating to children.

3. How We Use Your Data

We use the personal data we collect for the following purposes:

• To respond to enquiries submitted through our contact form — lawful basis: legitimate interests.
• To manage our business relationship with you or your organisation — lawful basis: legitimate interests or performance of a contract.
• To comply with legal and regulatory obligations — lawful basis: legal obligation.
• To send you relevant communications where you have given your consent — lawful basis: consent.

4. How Long We Retain Your Data

We retain personal data only for as long as is necessary for the purposes set out in this policy, or as required by law.

• Contact and enquiry data is retained for up to two years from the date of last contact, unless a business relationship continues.
• Where we are legally required to retain data (for example, financial records), we will retain it for the period required by law.

5. Sharing Your Data

We do not sell, trade, or rent your personal data to third parties.

We may share your data with:

• Service providers who assist us in operating this website or conducting our business, provided they agree to keep your information confidential and process it only on our instructions.
• Professional advisers — including lawyers and accountants — where necessary.
• Regulatory authorities or law enforcement where required or permitted by law.

6. International Transfers

Where personal data is transferred outside the United Kingdom, we ensure that such transfers are subject to appropriate safeguards in accordance with UK data protection law, including adequacy decisions or standard contractual clauses where applicable.

7. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

• Right of access — to receive a copy of the personal data we hold about you.
• Right to rectification — to have inaccurate data corrected.
• Right to erasure — to have your data deleted where we no longer have a lawful basis for processing it.
• Right to restriction — to restrict how we use your data in certain circumstances.
• Right to data portability — to receive your data in a structured, commonly used, machine-readable format.
• Right to object — to object to processing based on legitimate interests.
• Rights in relation to automated decision-making — we do not carry out automated decision-making or profiling.

To exercise any of these rights, please contact us at info@cpouk.cc. We will respond within one month of receiving your request.

8. Cookies

This website uses cookies. Please refer to our Cookie Policy for full details of which cookies we use and how to manage your preferences.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or destruction. This website is served over HTTPS at all times.

10. Complaints

If you are unhappy with how we have handled your personal data, you have the right to make a complaint to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues.

ICO website: ico.org.uk. Helpline: 0303 123 1113.

We would, however, appreciate the opportunity to address your concerns before you contact the ICO, and ask that you contact us first.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 'last updated' date. We encourage you to review this page periodically.